SCServes is one of sixteen AmericaServes communities. With each location, AmericaServes strives to connect service members with private, public, and non-profit organizations that will allow them the opportunity to utilize all resources available to them from their years in our military. As South Carolina's first coordinated network of public, private, and non-profit organizations working together to serve veterans, service members and their families. We understand that each veteran and military family member has unique problems that they need assistance with. That's why we teamed up with over 60 community providers that provide services in employment, education, housing, health and wellness, utility, transportation, spiritual support and subsistence in an effort to succeed in making intelligent and efficient referrals. Because SCServes has vigilant communications with each of these provider organizations and understands their procedures and operations, they are able to successfully link their clients to help they need.
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Today’s military-connected members and their families confront a maze of services, while providers are challenged equally by their inability to coordinate comprehensive, accurate, and timely solutions against the needs of the nation’s armed forces, veterans, and their families.

Deeply fragmented human services and individualized silos of care prevent individuals from successfully getting the services and support they need, when they need them, from where they live –in their community. Providers have little-to-no means to coordinate their services beyond their own organizations, resulting in individuals having to repeat their story at every service turn. That service ‘friction’ leaves people behind, without adequate care, and lost in the maze.

Many communities begin at a fragmented state, where providers speak to a difficulty in caring for a client’s full service needs, and those same veterans are likewise unable to receive the right care within a reasonable amount of time. At AmericaServes, providers join a local network  (SCServes) and immediately become a part of our coordinated care platform and community of practice. As more and more providers join and become active in the network, the impact to veterans becomes stronger and stronger.

The Solution

In South Carolina, one of the main obstacles facing veterans, service members and their families is prevention funding for housing, utility and transportation needs who are at risk of becoming homeless or who are experiencing homelessness.

There is not an abundance of programs, resources or funding to assist with preventative measures of homelessness. Most programs require an individual be homeless or have experienced homelessness for a period of time before they are eligible for emergency services. Most programs are designed to take a reactive approach versus a proactive approach to care.

By taking a proactive approach to prevent homelessness we are able to decrease the rate of recidivism and keep veterans and families in their homes rather than on the streets.

Last year we served 1217 unique veterans, service members and their families with assistance requests through SC Serves. Of the total individuals served during 2017, we received requests from 389 individuals for housing needs, 148 individuals for utility needs, 48 for transportation needs, 95 individual and family support, and 30 individuals with money management. 58% of clients needs were for preventative measures. SC Serves average resolvement rate for the listed assistance needs is 76.6%. We were able to meet the needs of 389 veterans and families.

With your support we can meet the needs of all the military families and veterans who seek assistance through SCServes.